Privacy Policy

Last updated: 7/11/2025

Our Privacy Commitment

At LurvBox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email management service.

Email Data Handling - Our Key Privacy Feature

🔒 Client-Side Email Storage Only

We do NOT store your emails on our servers. All email content is processed and displayed directly in your browser using secure connections to your email providers. Your emails remain on your email provider's servers (Gmail) and are only temporarily cached in your browser for performance.

  • Email content is fetched directly from Gmail's servers to your browser
  • No email content is stored in our database
  • Emails are temporarily cached in your browser's local storage for faster access
  • When you log out or clear your browser data, all cached emails are removed

Information We Collect

Account Information

  • Email addresses for accounts you connect to LurvBox
  • Name and profile information from your Google account
  • OAuth tokens required to access your email accounts
  • Account preferences and settings

Usage Information

  • Log data (IP addresses, browser type, access times)
  • Feature usage analytics (which features you use most)
  • Performance metrics to improve our service

Technical Information

  • Browser and device information
  • Cookies and local storage data
  • Error logs and crash reports

How We Use Your Information

  • Service Provision: To provide and maintain the LurvBox email management service
  • Authentication: To verify your identity and secure access to your accounts
  • Communication: To send service-related notifications and updates
  • Improvement: To analyze usage patterns and improve our service
  • Support: To provide customer support and troubleshoot issues
  • Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • Service Providers: With trusted third-party services that help us operate (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for other purposes

Third-Party Services

Google Services

LurvBox integrates with Google services to access your Gmail accounts. Your use of Google services is governed by Google's Privacy Policy. We use minimal scopes necessary for email management.

Other Integrations

  • Supabase: For user authentication and account management
  • Stripe: For payment processing (if applicable)
  • Analytics: For understanding usage patterns (anonymized data only)

Data Security

  • All data transmission is encrypted using HTTPS/TLS
  • OAuth tokens are securely stored and encrypted
  • Regular security audits and updates
  • Access controls and monitoring systems
  • Secure cloud infrastructure with industry-standard protections

Your Rights and Choices

Access and Control

  • View and update your account information
  • Disconnect email accounts at any time
  • Download your account data
  • Request deletion of your account and data

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of LurvBox.

Data Retention

  • Account information is retained while your account is active
  • Usage logs are retained for up to 12 months
  • Deleted accounts are purged within 30 days
  • Legal hold requirements may extend retention periods

International Data Transfers

LurvBox may process and store data in various countries. We ensure appropriate safeguards are in place for international data transfers, including compliance with applicable data protection laws.

Children's Privacy

LurvBox is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Address: Sarasota, FL

Response Time: We aim to respond within 48 hours