Terms of Service

Agreement to Terms

By accessing and using LurvBox ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

LurvBox is a unified email management platform designed for cold email marketers and professionals who need to manage multiple Gmail accounts efficiently. Our service provides:

• Connection and management of multiple Gmail accounts (up to 100+)
• Unified inbox interface for all connected email accounts
• Email composition, reply, forward, and deletion capabilities
• Real-time email synchronization (3-minute intervals)
• Attachment viewing and management
• Secure OAuth2 authentication with Google services

Email Data and Privacy

Account Registration and Security

Account Requirements

• You must be at least 18 years old to use LurvBox
• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account
• You must notify us immediately of any unauthorized access

Email Account Connection

• You must own or have explicit permission to connect email accounts
• You are responsible for maintaining valid OAuth tokens
• Connection may require re-authentication periodically
• You can disconnect accounts at any time through your dashboard

Acceptable Use Policy

Permitted Uses

• Legitimate email marketing and outreach activities
• Managing multiple business email accounts
• Organizing and responding to emails efficiently
• Creating and sending professional email communications

Prohibited Activities

• Sending spam, unsolicited emails, or violating CAN-SPAM Act
• Using the service for illegal activities or fraud
• Attempting to circumvent technical limitations
• Reverse engineering or creating derivative works
• Sharing account credentials with unauthorized parties
• Using the service to harm, harass, or threaten others
• Violating any applicable laws or regulations

Pricing and Payment Terms

Subscription Plans

Payment Terms

• All fees are charged monthly in advance
• Pricing is based on the number of connected email accounts
• Free trial periods are available for new users
• Billing occurs automatically unless cancelled
• Refunds may be available at our discretion for unused service periods

Service Availability and Limitations

Service Level

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Email sync occurs every 3 minutes during active sessions
• Performance may vary based on Gmail API limits and network conditions

Usage Limits

• Email account limits based on your subscription tier
• API rate limits imposed by Google services
• Fair use policies to ensure service quality for all users
• Storage limitations for attachments and cached data

Intellectual Property

Our Rights

LurvBox and all related trademarks, service marks, logos, and trade names are owned by us or our licensors. You may not use these without our prior written consent.

Your Content

• You retain ownership of all email content and data
• You grant us limited rights to process your data as necessary to provide the service
• You are responsible for ensuring you have rights to any content you send through our service

Privacy and Data Protection

Your privacy is important to us. Our data handling practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

• Email content is not stored on our servers
• We collect minimal data necessary for service operation
• All data transmission is encrypted
• You have control over your data and can request deletion

Cancellation and Termination

Your Rights

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• You can export your account data before cancellation
• Free tier users can delete their account anytime

Our Rights

• We may terminate accounts for violations of these Terms
• We may suspend service for non-payment
• We may terminate the service with 30 days notice
• Emergency suspension may occur for security or abuse issues

Disclaimers and Limitations

Service Warranty

LurvBox is provided "as is" without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall LurvBox be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Third-Party Services

LurvBox integrates with third-party services including:

• Google/Gmail: Subject to Google's Terms of Service
• Payment processors: Subject to their respective terms
• Cloud infrastructure providers: Subject to their service terms

We are not responsible for the availability, content, or practices of third-party services.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the service. Continued use of LurvBox after such modifications constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: